Frequently Asked Questions
Everything you need to know about our clean, gentle skincare.
Are Tubby Todd products safe for newborns?
Yes! All of our products are formulated with clean, gentle ingredients designed specifically for sensitive skin, making them safe for newborns and the whole family.
What is your shipping policy?
We offer standard shipping on all orders within the United States. Orders are typically processed within 1-2 business days, and delivery usually takes 3-7 business days.
What is the return policy?
We want you to love your products! If you are not satisfied, you can return your items within 30 days of purchase for a full refund or exchange.
Are your products tested on animals?
No, we are proudly cruelty-free. We never test our products or ingredients on animals at any stage of the production process.
How do I track my order?
Once your order ships, you will receive an email with a tracking number and a link to follow your package's journey to your doorstep.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working hard to expand our shipping options to more countries in the near future.